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Customer service is where magic meets reality and Disney reigns supreme! 🏰

Disney never disappoints.

Someone could break the windows of your car, steal something, and you’d leave the crime scene feeling good about it. Nuts right?!?!?

Whether it’s a smile that could brighten any day or going above and beyond to create unforgettable experiences, Disney sets the gold standard.

What can we learn from Mickey and the gang?

Here are a few tricks up their sleeves:

1️⃣ Attention to Detail: From Main Street to galaxies far, far away, every detail matters. Just like Disney, pay attention to the little things that make a big difference.

2️⃣ Personalization: Ever felt like a VIP in a sea of guests? That’s the Disney touch! Tailoring experiences makes customers feel valued and special.

3️⃣ Storytelling: Disney doesn’t just sell tickets; they weave narratives. Every interaction is part of a larger story—make sure your brand story resonates with your customers.

4️⃣ Resilience and Adaptability: Even with a sprinkle of pixie dust, things don’t always go according to plan. Disney’s ability to pivot and delight is legendary—embrace change gracefully.

Remember, exceptional customer service isn’t magic—it’s about commitment, creativity, and going the extra mile.

If you want to put some Disney magic into your own customer interactions and create moments that your clients will cherish then check out the book Be Our Guest by Theodore Kinni 🌟