“A stock Jeep can’t do what a stock 4Runner can do.” – Me when taking my stock 2015 4Runner 4.6 miles up Lake Como Road in Colorado.
IYKYK
I’ll die on this hill, but not because I was in a Jeep!
Toyota is, arguably, the best carmaker on the planet.
Do you know why Toyota Motor Corporation repeatedly produces quality vehicles that you can depend on?
The word that visionaries hate…
Processes.
Toyota even says, “We are committed to building vehicles of the highest quality using precision production processes and a skilled and dedicated workforce.”
A business process lays out the most efficient way to do a task and reduces mistakes.
A business process includes a combination of steps that are interlinked.
Think of it as a checklist of best practices and methods how to run your business. For all of you readers out there, tee up The Checklist Manifesto by Atul Gawande.
Each step will be assigned to a specific person, and the goal is to deliver a high quality service or product to the customer.
To be most effective, the task should be assigned to the person who is most capable and it’s possible for the steps to be repeated and actioned by several people in an optimized and standard way.
Processes are key components to success within any business.
What are ways that you’ve implemented processes at your organization?